RETURN AND EXCHANGE POLICY

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Return Policy

At PAQUET, we accept returns or exchanges within 15 days of receiving the product. No refunds will be made for less than Rs. 1500.00. A discount voucher will be created that you can apply to your next purchase.


Return and Exchange Policy

Wrong or Damaged items received

At Paquet , our sincere efforts are to deliver the product in perfect condition to our customers. But at times due mishandling in transit there can be damages. If proved the damages are in manufacturing we can try our best to replace but then again the damaged goods have to reach back to us within 15 days of receipt. In anycase of disagreement we at PAQUET hold the right to FINAL DECISION whether to replace the damaged goods.

Make things right

In case of new unopened package

At PAQUET, we accept returns or exchanges within 15 days of receiving the product. No refunds will be made for less than Rs.1500.00. A discount voucher will be created that you can apply to your next purchase.

To process the exchange or return, you must follow these steps:

  1. Fill up the form below with your order number. Its on the shipping label or on your order confirmation email/sms.
  2. Describe the reason for return, and select your preferred refund method. Please note that the discount voucher reimbursement will be made immediately upon receipt of the merchandise and the refund on the account can take up to 14 days to be made.
  3. Send the returned products properly packed and specifying the order number and contact email to:

TAJ PRINTERS,

B-25, 374/2, Nanak Nagar, Ludhiana. Punjab. 141001. Contact 9815577225

  1. Once we receive the package and check its state, we will proceed to refund the price of the items returned by the same method which the payment was made or by means of a discount voucher if you so choose.
  2. If you return part of the products of the same order, the amount to be returned will be calculated considering the price of the products acquired at the end, not the total products of the original order.
  3. The transport costs of the return will always be borne by the customer. We will not accept returns sent using cash on delivery.
  4. In no case will the amount paid for the delivery of your order be returned once you have been charged
  5. Under no circumstances can a personalized product be returned.

 For any kind of return and exchanges please mail us at info@paquet.in all the   relevant details and we will get back to you within 24-48 hours.

Return / Exchange Order

Coupon Code (processed immediately on receiving the package, if approved)
Bank Transfer (processed in 14 working days of receiving the package, if approved)